At Mimsigns, we understand that sometimes you may need to cancel or change your order. Please review the policy below carefully.
1. Order Cancellation
You may request to cancel your order within 24 hours of placing it, provided the order has not yet been processed or shipped.
Once an order has entered processing or has been shipped, cancellation is no longer possible.
2. Order Changes
Changes to an order (including size, color, model, or shipping address) may be requested within 24 hours of placing the order.
We will make every effort to accommodate your request; however, changes are subject to order status and product availability.
3. How to Request a Cancellation or Change
To request a cancellation or order change, please contact us as soon as possible with the following information:
Requests must be submitted via email. Requests sent after the allowed time window may not be approved.
4. Orders Already Shipped
If your order has already been shipped, it cannot be canceled or changed. In this case, please refer to our Return & Refund Policy once the order is delivered.
5. Refused or Undeliverable Orders
Orders that are refused upon delivery or returned due to incorrect address information provided by the customer may be subject to additional shipping or handling fees.
6. Right to Refuse Requests
Mimsigns reserves the right to refuse cancellation or change requests that fall outside the allowed timeframe or do not meet the conditions outlined in this policy.
7. Policy Updates
Mimsigns may update this Cancel / Change Order Policy at any time without prior notice. Changes will be effective immediately upon posting.
8. Contact Us
For cancellation or order change requests, please contact us:
Company: Mimsigns
Email:
Address:
Last Updated: