Return & Refund Policy

Your satisfaction is our priority. If your shoes don’t meet expectations, we’ll gladly assist with a return.

You can request a return within 30 days of receiving your order, provided that:

• The shoes are in their original condition

• Unworn, unused, and free from dirt or damage

• All original tags, boxes, and packaging are intact

• A receipt or proof of purchase is included

Once we receive and inspect the item, we’ll notify you and process a refund to your original payment method. Please note: shipping charges are non-refundable, and return shipping costs may apply.

Eligible Return Cases:

• Wrong shoe model, color, or size sent compared to the order

• Manufacturing defects or damage upon arrival

• Visible flaws affecting comfort or wearability

• Items significantly different from product descriptions or images

Any other errors caused by our fulfillment or service.

Non-Returnable Cases:

• Wrong size selected by the customer

• Change of mind after purchase

• Shoes that have been worn, used outdoors, or show signs of use

• Damage caused by improper use or care

• Missing original packaging or tags

For questions, contact us at [support email]. Please double-check shoe size charts and order details—especially for children’s shoes—before confirming your purchase to avoid issues.

♥ Thank you for choosing our footwear store — every purchase supports our mission to provide comfortable, stylish shoes for men, women, and children. ♥